Refund and Return Policy

We hope that you love your items when they are delivered! We do not accept returns or exchanges since many of our items are custom.

DAMAGED OR DEFECTIVE ITEMS

If any item arrives damaged or is defective, please notify us at shop@apricityshoppe.com within 48 hours. Images of any damaged and/or defective items are required to be sent via email before return authorizations can be issued.  

INCORRECT ITEM

If you have received an incorrect item(s), please notify us at shop@apricityshoppe.com within 3 days to initiate a replacement request.

Orginal packaging is required for all items.  Any notifications or damage claims initiated outside of the above-referenced time frames will not be honored.